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Virgin Australia cabin crew sent back to school


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Cabin crew at Virgin Australia are being ordered to take classes in etiquette, posture and language in order to improve service on the airline.

The decision is part of a wider strategy from the airline designed to take on Qantas as the airline of choice for business-class passengers.

Training will see flight attendants refrain from greeting passengers as “mate” – unless the person is a Frequent Flyer and has specifically requested they want to be addressed in that manner.

Virgin Australia is presently in the running for the title of Australasia’s Leading Airline at the World Travel Awards.

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Etihad Airways given go ahead to boost Virgin Australia stake


Visit Car Hire Assistant for a Quote!Etihad Airways has welcomed the decision by the Australian government to allow the airline to increase its equity stake in Virgin Australia to a maximum of ten per cent. Etihad Airways currently has a 4.99 per cent stake in Virgin Australia, acquired earlier this year, and had applied to the Foreign Investment Review Board to raise the level of its investment.

The purchase was made following the development of a highly successful multi-tiered partnership between the two airlines that includes code-sharing on flights, joint marketing initiatives and reciprocal earn-and-burn on their respective frequent flier programmes.

Together, Etihad Airways and Virgin Australia currently operate 24 flights per week between Australia and Abu Dhabi offering Australian travellers and visitors to Australia greater choice and access to a combined network of more than 285 global destinations.

The first Etihad Airways flights from Sydney to Abu Dhabi took place in March 2007 and since then it has started flights from Brisbane and Melbourne, with plans for services from Perth in future. In total, nearly two million passengers have flown with Etihad Airways between Australia and its Abu Dhabi hub.

Etihad Airways has three regional offices and a line maintenance facility in Australia, and now employs more than 300 Australian members of staff who are based in Australia, Abu Dhabi and at stations around the world.

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Posted by on 19/07/2012 in Airlines

 

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