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Tag Archives: car hire excess insurance

Car Hire Excess Insurance change of website address


Car Hire Assistant, the car rental price comparison site has changed the website address for its Car Hire Excess insurance. With immediate effect, the new address will be: www.carhireassistant.travelexcess.com.

A spokesman for Car Hire Assistant apologised for the inconvenience, but assured users that the excellent offers previously available for these independent car hire excess insurance policies shall remain.

Car Hire Assistant providers hirers with the opportunity to take out an independent ‘pay and claim’ insurance police to cover the insurance excess imposed by car rental firms. Taking out an independent policy can save hirers a small fortune, when compared to the ‘daily’ charges imposed by most rental companies.

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You, the car rental company and the car hire excess. What you need to know


Have you been shocked by the amount of insurance excess your selected car rental company wants to impose on you? If the answer is yes, then you are not alone.

For those that are not familiar with this practice, the “insurance excess” or a rental contract is the amount that the hirer is expected to pay in the event of a claim. Even if the hirer has Collision Damage Waiver or Theft Waiver, this insurance invariably comes with a very substantial sting in the tail, in the form of an excess.

As competition between car hire companies has intensified and insurance premiums have risen, most operators have elected to keep the headline prices low by accepting a large excess from the insurers and then passing this burden onto the more often than not, unsuspecting, hirer.

Of course, these rental companies are not naive; they also know that offering “waiver insurance” provides a new revenue stream. However, not content with just covering the true cost of the waiver, many rental companies charge a substantial premium for the insurance waiver. It is not unusual to see reports of the insurance waiver premium exceeding the entire cost of the hire car for the duration of the hire.

If hirers are not aware of the large excess prior to collecting the car, then they can expect to listen to a high powered sales pitch on the virtues of taking out the insurance. Remember, this is now a new revenue stream and, it may be a substantial part of their profit on the contract term. Nervous hirers may be too tired to argue or feel pressured into taking this expensive insurance, or having to face the prospect of shouldering the entire burden for the duration of the hire. Neither prospect is particularly appealing.

However, there is an alternative. Hirers can take out an independent insurance policy to cover the insurance excess. These policies can be purchased at any time and it doesn’t matter who the car is hired from. The policies normally operate on a “Pay and Claim” basis, where the hirer pays the claim and then claims it from the insurance company post hire.

Although benefits may vary between insurance companies, they will typically offer insurance of up to £2,000 per claim and also cover additional areas such as damage to tyres, windows, the roof or the underside of the vehicle. These polices are also more flexible, given they can be purchased for a day, the duration of the hire, or even a full year.

Car rental price comparison site, Car Hire Assistant offers once such policy in association with specialist insurer, Odyssey Group. It is not necessary to rent a car with Car Hire Assistant to take advantage of the benefits offered by this insurance excess policy. It is completely independent of the hire.

As always, forewarned is forearmed. Prospective renters need to be fully aware of what is included in the price of the car and the lever of any excess they may be responsible for. It is then for the hirer to decide whether to accept the risk, purchase insurance direct from the car hire company, or to opt for purchasing a ‘standalone’ insurance excess policy.

Courtesy of Car Hire Excess Insurance Blog

 
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Posted by on 27/08/2012 in car hire

 

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Why you should consider Car Hire Excess Insurance


All too often consumers are confused by the terminology used by car rental operators relating to “Insurance Waivers”. Terms such as ‘Collision Damage Waiver’ (CDW) and ‘Theft Waiver’ (TW) are commonplace on car rental sites and those of car hire comparison sites. But what does it all mean?

Most, but not all car hire companies, brokers and agents include CDW and TW as part of their rental price. Those that don’t include these policies are typically organisations that advertise an unbelievably low daily rental price to lure unsuspecting consumers, with a view to escalating the price during the booking process. Is this legal? Yes, but whether it is morally right, highly questionable!

However, even those rental companies that offer Collision Damage Waiver and Theft Waiver as ‘standard’ have a sting in the tail. All of these policies have a mandatory excess. And the amount of the excess is not always made clear. In fact, many consumers believe that the term ‘waiver’ used to describe standard inclusive insurance products means that there is no liability. This is simply not so. Don’t be surprised to see mention of 3, 4 or even 5 different types of “insurance” in the terms and conditions of your car rental contract.

Of course, we are all familiar with an insurance excess, on our own car insurance policies, household policies and even mobile phone insurance. The difference is the level of the insurance excess imposed by the rental operators. This invariably equates to a minimum of £750 and often much higher, perhaps as much as £2000. In a competitive marketplace, insurance companies have started to pass on some of the burden of risk to their customers in order that they can reduce the premiums they pay to their own insurers.

In turn, forever looking out for the interests of the hirer, the rental operators will offer consumers an insurance product often referred to as Car Hire Excess Insurance, Car Hire Excess Waiver or Super Collision damage Waiver, or some such name designed to offer comfort! The rental operators will argue that they separate these options because some consumers are prepared to accept the risk of an excess in return for a lower rental cost. Perhaps so, but how many holidaymakers would be prepared to accept a “risk” of £750 or more?

The problem with the insurance excess waivers is the cost, especially for those that only opt to take it out at the rental counter. Instead of the insurance excess waiver being used as a ‘comfort insurance’ for the hirer, it has increasingly become an important income stream for the rental company. In fact, those rental operators that offer the cheap headline prices invariably rely on the sale of the insurance excess policy to provide all of their profit margin on the rental. So, expect a hard sell if you haven’t taken out this type of insurance during the booking process.

Think of all the major retailers that used to sell electronic products at low prices. No self-respecting salesman would allow you to leave the store without taking out an extended warranty. This often amounted to between 35% and 60% of the product you were purchasing. The same principle applies to many rental companies, except, and this is not unusual, the addition of the various insurance policies can double or triple the headline price of the rental.

The problem with renting a car is that it is an occasional purchase, as such; few people understand the confusing terminology and even fewer, the risks or burden they are potentially taking on. Even if the hirer has taken out most of the insurance policies offered by the rental operator, they can still find themselves held responsible for the costs of damage to tyres, windows, the underside and the roof of the hire car, even if this is done through third party vandalism.

Knowing and understanding the terminology, risks and available options is an important part of the process renting a car. It is possible, for example to benefit from a low car rental price, without shouldering the burden of a huge insurance excess or accepting other exclusions.

The first advice is to ensure that the rental company offers as a minimum, Collision Damage Waiver and Theft waiver. Most do, but some don’t and this can depend on local laws as well as rental company policy. Nonetheless, it is essential that the consumer always ensures these policies are included to avoid substantial risk.
The important thing for hirers to be aware of is the fact that Car Hire Excess Insurance is optional, yes; consumers are likely to be subjected to a sustained sales pitch, which will likely include a few scare stories to add to the mix of fear. But the bottom line is you can refuse.

Compare Car HireInstead, it is now possible to buy Car Hire Excess Waiver Insurance from a specialist, third party insurer, such as the one provided by Car Hire Assistant, in association with Odyssey Insurance. These policies are typically a “pay and claim”. In other words, you pay the excess, and then submit the claim to the insurer. This can often be done online. These policies are considerably cheaper than the waiver insurance offered by rental companies. In some cases, it is possible to take out independent cover for 2 weeks, for the same price as a rental company may charge for 2 days!

Be aware, that some rental companies may tell you that your ‘independent insurance excess waiver’ is not valid for their rental car. This is utter rubbish. Provided you adhere to the terms of the insurance cover and that it is valid for the area you are travelling to (North America, Europe, World-wide etc), then these ‘pay and claim’ policies allow you recover your excess.

Another benefit of taking out an independent excess waiver insurance policy is that they typically, but not always, include cover for damage to the tyres, windows, roof and undercarriage of the car, as well as covering the excess in respect of damage and theft. Policy terms will vary, but in most cases, the excess cover amounts to £2000 per claim.

In the same way that no two rental contracts will be the identical, the same rule applies to policies offered by car hire excess insurance policy providers. However, these insurers realise the importance of being upfront, therefore inclusions and exclusions are generally made clear in the headlines, albeit reading the full terms and conditions is essential.

Whilst most car rentals will proceed without incident, “Murphy’s Law” can become a factor, especially if you are in an unfamiliar country.

The bottom line is you can play the rental companies at their own game. Take out the essential insurance cover such as CDW and TW, and then insure your excess through an independent company. This way you can benefit from a relatively low rental price without burdening the risk of a high excess. Most major car rental operators, brokers and agents will include CDW and TW, but make sure that this is so, if the day rate looks too cheap, it probably doesn’t include these policies. Car Hire Assistant, The Car Rental Comparison Site, offers inclusive rentals with CDW and TW as standard. They also offers an option to purchase car excess waiver insurance during the booking process, or a less expensive independent pay and claim policy.

 

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Car Hire Insurance Excess – How Necessary is it?


All too often consumers are confused by the terminology used by car rental operators relating to “Insurance Waivers”. Terms such as ‘Collision Damage Waiver’ (CDW) and ‘Theft Waiver’ (TW) are commonplace on car rental sites and those of car hire comparison sites. But what does it all mean?

Most, but not all car hire companies, brokers and agents include CDW and TW as part of their rental price. Those that don’t include these policies are typically organisations that advertise an unbelievably low daily rental price to lure unsuspecting consumers, with a view to escalating the price during the booking process. Is this legal? Yes, but whether it is morally right, highly questionable!

However, even those rental companies that offer Collision Damage Waiver and Theft Waiver as ‘standard’ have a sting in the tail. All of these policies have a mandatory excess. And the amount of the excess is not always made clear. In fact, many consumers believe that the term ‘waiver’ used to describe standard inclusive insurance products means that there is no liability. This is simply not so. Don’t be surprised to see mention of 3, 4 or even 5 different types of “insurance” in the terms and conditions of your car rental contract.

Of course, we are all familiar with an insurance excess, on our own car insurance policies, household policies and even mobile phone insurance. The difference is the level of the insurance excess imposed by the rental operators. This invariably equates to a minimum of £750 and often much higher, perhaps as much as £2000. In a competitive marketplace, insurance companies have started to pass on some of the burden of risk to their customers in order that they can reduce the premiums they pay to their own insurers.

In turn, forever looking out for the interests of the hirer, the rental operators will offer consumers an insurance product often referred to as Car Hire Excess Insurance, Car Hire Excess Waiver or Super Collision damage Waiver, or some such name designed to offer comfort! The rental operators will argue that they separate these options because some consumers are prepared to accept the risk of an excess in return for a lower rental cost. Perhaps so, but how many holidaymakers would be prepared to accept a “risk” of £750 or more?

The problem with the insurance excess waivers is the cost, especially for those that only opt to take it out at the rental counter. Instead of the insurance excess waiver being used as a ‘comfort insurance’ for the hirer, it has increasingly become an important income stream for the rental company. In fact, those rental operators that offer the cheap headline prices invariably rely on the sale of the insurance excess policy to provide all of their profit margin on the rental. So, expect a hard sell if you haven’t taken out this type of insurance during the booking process.

Think of all the major retailers that used to sell electronic products at low prices. No self-respecting salesman would allow you to leave the store without taking out an extended warranty. This often amounted to between 35% and 60% of the product you were purchasing. The same principle applies to many rental companies, except, and this is not unusual, the addition of the various insurance policies can double or triple the headline price of the rental.

The problem with renting a car is that it is an occasional purchase, as such; few people understand the confusing terminology and even fewer, the risks or burden they are potentially taking on. Even if the hirer has taken out most of the insurance policies offered by the rental operator, they can still find themselves held responsible for the costs of damage to tyres, windows, the underside and the roof of the hire car, even if this is done through third party vandalism.

Knowing and understanding the terminology, risks and available options is an important part of the process renting a car. It is possible, for example to benefit from a low car rental price, without shouldering the burden of a huge insurance excess or accepting other exclusions.

The first advice is to ensure that the rental company offers as a minimum, Collision Damage Waiver and Theft waiver. Most do, but some don’t and this can depend on local laws as well as rental company policy. Nonetheless, it is essential that the consumer always ensures these policies are included to avoid substantial risk.
The important thing for hirers to be aware of is the fact that Car Hire Excess Insurance is optional, yes; consumers are likely to be subjected to a sustained sales pitch, which will likely include a few scare stories to add to the mix of fear. But the bottom line is you can refuse.

Compare Car HireInstead, it is now possible to buy Car Hire Excess Waiver Insurance from a specialist, third party insurer, such as the one provided by Car Hire Assistant, in association with Odyssey Insurance. These policies are typically a “pay and claim”. In other words, you pay the excess, and then submit the claim to the insurer. This can often be done online. These policies are considerably cheaper than the waiver insurance offered by rental companies. In some cases, it is possible to take out independent cover for 2 weeks, for the same price as a rental company may charge for 2 days!

Be aware, that some rental companies may tell you that your ‘independent insurance excess waiver’ is not valid for their rental car. This is utter rubbish. Provided you adhere to the terms of the insurance cover and that it is valid for the area you are travelling to (North America, Europe, World-wide etc), then these ‘pay and claim’ policies allow you recover your excess.

Another benefit of taking out an independent excess waiver insurance policy is that they typically, but not always, include cover for damage to the tyres, windows, roof and undercarriage of the car, as well as covering the excess in respect of damage and theft. Policy terms will vary, but in most cases, the excess cover amounts to £2000 per claim.

In the same way that no two rental contracts will be the identical, the same rule applies to policies offered by car hire excess insurance policy providers. However, these insurers realise the importance of being upfront, therefore inclusions and exclusions are generally made clear in the headlines, albeit reading the full terms and conditions is essential.

Whilst most car rentals will proceed without incident, “Murphy’s Law” can become a factor, especially if you are in an unfamiliar country.

The bottom line is you can play the rental companies at their own game. Take out the essential insurance cover such as CDW and TW, and then insure your excess through an independent company. This way you can benefit from a relatively low rental price without burdening the risk of a high excess. Most major car rental operators, brokers and agents will include CDW and TW, but make sure that this is so, if the day rate looks too cheap, it probably doesn’t include these policies. Car Hire Assistant, The Car Rental Comparison Site, offers inclusive rentals with CDW and TW as standard. They also offers an option to purchase car excess waiver insurance during the booking process, or a less expensive independent pay and claim policy.

 

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Enterprise and National named official car rental partners of American Express


Compare Car HireEnterprise Holdings, owner and operator of the Enterprise Rent-A-Car and National Car Rental brands, announced that it is the official rental car partner of the American Express savings at work program. Through this partnership, American Express Corporate Cardmembers can receive a five percent discount off Enterprise rentals and fifteen percent off National rentals when booking through Savings at Work.

The Savings at Work program is an exclusive benefit of being an American Express Corporate Card client and gives mid-sized companies seamless access to pre-negotiated discounts and savings on everyday business spending, including travel, dining, shipping and now car rentals. Savings at Work was created in 2002 to help mid-size companies who often seek but can’t secure the lower rates usually reserved for large corporations.

“We’re excited to partner with American Express through the Savings at Work program,” said Brad Carr, vice president of business rental development for Enterprise Holdings. “This is yet another way we offer exceptional service and value to frequent travelers looking to maximize their return on investment while on the road. Whether utilizing National’s premium service at the airport or Enterprise Rent-A-Car’s neighborhood convenience, American Express Corporate Cardmembers will be able to count on us to provide the transportation solution they need.”

“We’re thrilled the award-winning Enterprise and National car rental brands have joined the Savings at Work program,” said Joshua McKay, vice president, Global Corporate Payments, American Express. “With this partnership, we’re able to offer our Cardmembers valuable discounts on the services they need most and help mid-size companies get more mileage out of every dollar they spend on business travel.”

Last year, National earned the“Leading Edge Awards” from Executive Travelmagazine, recognizing the company as the top rental car service in the travel industry. In addition, National Car Rental’s Emerald Club was selected as the winner of the 2011 Best Rental Car Loyalty Program in the second annual Editors’ Choice Awards by SmarterTravel, the largest online travel resource of independent expert advice for the budget-conscious traveler.Known for its extensive network of locations, everyday low rates and outstanding customer service, Enterprise Rent-A-Car won Budget Travelmagazine’s 2010 and 2011 Readers’ Choice Award as their favorite rental car brand for customer service around the globe.

Compare many of the national, international and local car rental operators using Car Hire Assistant, The Car Rental Comparison Site. Car Hire Hire Assistant can compare up to 550 suppliers with operations in up to 175 countries. Free to use and nothing is added to the rental price. Car Hire Assistant also offer an insurance policy to cover Car Hire Excess Insurance charges.

 

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Thomas Cook to cover Air Passenger Duty for long-haul customers


Compare Car HireThomas Cook has confirmed it will pay Air Passenger Duty for customers on long-haul holidays in an attempt to kick-start winter sales.

As it struggles to rebalance financially, Thomas Cook will pay up to £83 per passenger to cover departure taxes from UK airports between November this year and October 2013.

Bookings must be made between August 24th and September 13th.

A Thomas Cook spokesperson said: ‘We are committed to offering our customers the very best value for money and strenuously voice our disappointment to the Government about the increases to flight tax.

Car Hire Excess Insurance“Our offer just highlights the extortionate amount holidaymakers have to pay whilst hopefully making long haul getaways more accessible whether heading off for some winter sun or planning the family trip for next year.

The Government has steadfastly refused to listen to any of the arguments that the travel industry has presented on this tax and it is a great shame that at a time when they could – and should – be doing all they can to lessen the strain on hard working families, they are yet again making the consumer pay.”

To Compare Car Hire, purchase Car Hire Excess Insurance or an Airport Transfer, look no further than Car Hire Assistant, the Car Rental Price Comparison site.

 
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Posted by on 15/08/2012 in Airlines

 

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Car Hire Excess Insurance with Car Hire Assistant and Odyssey Group


Car Hire Excess InsuranceCar Hire Assistant launches a Car Hire Excess Insurance package in association with specialist insurer; Odyssey Group.

Don’t get caught out! Getting a good deal on car hire is only part of the process, it is also important to ensure that there are no nasty surprises in the event of some mishap with the rental car.

The fact is, that although rental companies use terms such as: Loss Damage Waiver cover (LDW) or Collision Damage Waiver (CDW), to the unsuspecting, this can give a false impression that everything is covered. The reality is very different, these “waivers” do not cover any car hire insurance excess which can be as high as £1500. For example, with most rental companies, damage to tyres, windscreens, the vehicle undercarriage or the roof will result in an insurance excess, even if you have LDW or CDW.

In addition, if the vehicle is vandalised, you lose the car keys and even if the car is stolen, you will be subject to an excess. The fact is, a hit on your credit card for £500, £1000 or more is likly to place a dampener on the holiday or business trip.

Car Hire Excess Insurance is not mandatory. Nonetheless, car rental operators will almost certainly attempt to sell you the policy when you collect the car. However, the price quoted is likely to reflect the fact that you can’t really shop around from the rental counter, so expect to pay as much as $20 per day for this insurance.

However what few people realise is that it is possible to purchase Car Hire Excess insurance independently of the company you book your car through and/or the local rental operator. In doing so, you can save a small fortune!

Car Hire Assistant working in association with specialist Car Hire Excess Insurance provider, Odyssey Group; has come up with an extremely competitive package for Car Hire Excess Insurance, offering cover of up to £2000 per one claim. This insurance can be taken out for the duration of your car hire, or, if you prefer, you can take out an annual policy for less than £40.00.

To celebrate the launch of this new ‘Travel Essential’, Car Hire Assistant has negotiated an additional 5% discount.

For peace of mind, book your Car Hire Excess Insurance with Car Hire Assistant working in association with Odyssey Group.

 

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