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Category Archives: Airport Car Hire

Europcar recognises best performing franchisees


Europcar, a leading car rental firm in Europe, has recognised its best performing franchisees at ITB in Berlin.

Franchisees were nominated within five categories:  “Best Performer”, “Technical Solutions”, “Customer Satisfaction”, “Commercial Vehicles” and “Best Newcomer”. This is the first time Europcar has rewarded its international franchisees’ network with dedicated trophies”.

2013 winners were:

  • Best Performer : Europcar Zambia:  Grant GATCHELL, General Director
  • Customer Satisfaction: Europcar Switzerland: Carlos SARDINHA, General Manager
  • Technical Solutions: Europcar Oman: Nitin SAPRE, General Manager
  • Best Newcomer: Europcar Chile: Cristian PEREZ MOORE, General Manager
  • Commercial Vehicles: Europcar Denmark: Poul TVEDE, General Manager

“We are very proud to reward our best franchisees for the first time. It is essential for Europcar that its franchisees’ network gets further integrated and recognised within our group. We have created our new Awards to highlight the best performances and share the best practices. Our franchisees give the Europcar brand a worldwide presence and high visibility, but also a great diversity to address our customers needs: this is a strong asset we wanted to acknowledge and emphasize as we plan to develop further the Europcar franchisees’ network within the next years”, explained Marcus Bernhardt, Chief Commercial Officer, Europcar International.

Europcar franchisees’ network includes already 132 countries, with more than 6000 employees in over 1650 locations. Europcar continues to expand its network with several openings planned in the course of 2013 such as Puerto Rico, Singapore, Paraguay, Bolivia, South Korea and Vietnam.

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Heathrow Airport trials new biometric departure technology



Compare Car HireHeathrow passengers are the first in the world to use an revolutionary technology as component of the airport’s drive to further enhance the passenger experience. Terminal 1 passengers are being asked to participate in a 2 month ‘self-boarding’ trial in collaboration with South African Airways, which makes use of biometric data to help them board their flights quicker and more efficiently.

Once passengers arrive at the ‘self-boarding’ gate, they pass through an automatic electronic barrier which takes an infrared scan of their face. This data is verified against the biometric data that was taken at the check-in stage. When the 2 sets of data scans are successfully met, the barrier opens and the passenger can pass through and board their flight. The technology means that a passenger’s identification only needs to be checked by airline staff once during the whole departure process, minimising the amount of time it takes for passengers to reach their seats in readiness for departure.

The technology also enables airline personnel to invest more time with those passengers who need more assistance. The personal data is stored securely and will be deleted at the end of the trial.

Heathrow’s Terminal 1 Director Ian Hanson said: “We are working in partnership with our airlines to trial this technology which should help make our passengers’ journeys smoother and simpler. Since its introduction we have had positive feedback from both airlines and passengers.’

To date over 300 South African Airways passengers have elected to use the technology as part of their departure passage.

New technologies are already being used by passengers in the course of the departure process, from checking in via mobile phones, ‘self-service bag drops’ to automated ticket presentation prior to passenger security. Introduced in November 2012, the self service bag drop permits passengers to produce and attach their own bag tags before putting their luggage onto the automated bag drop facility.

Heathrow Airport is the busiest airport in Europe and the 3rd largest in the world in terms of passenger numbers. Car Hire Assistant provides a car rental price comparison service for travellers to and from Heathrow airport.

 

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Dubai International sets new passenger record


Dubai International has broken another monthly record by receiving, for the first time, more than 5.5 million passengers in a single month. According to the traffic report issued by Dubai Airports, passenger traffic rose by 14.6 per cent to 5,559,760 in January 2013, up from 4,852,139 for the same period in 2012.

It is also acknowledged that most markets improved in January through a combination of holiday traffic and visitors to the ever popular Dubai Shopping Festival. In addition, flight links continue to be widened between Dubai and Saudi Arabia with Emirates, flydubai, Nasair and Saudi Arabian Airlines all adding new flights in 2012.Compare airport car hire prices

For example in the course of the year Emirates added new flights to Jeddah, Dammam and Riyadh while flydubai expanded its network to include Jeddah, Dammam, Riyadh, Taif, Yanbu and Tabuk. Saudi Arabian Airlines, also introduced flights from Medina and Riyadh to Dubai and low-cost airline Nasair introduced links between Riyadh and Dubai.

“January’s record passenger numbers confirm that the growth trajectory recorded last year has continued into 2013 and Dubai Airports has taken another steady stride towards the 98 million passengers a year we expect to pass through our airport by the end of the decade,” said chief executive Paul Griffiths.

 

Budget UK introduces new luxury car hire service


Budget UK has confirmed the launch of its new luxury car hire service called Budget Premier.

With Budget Premier, customers can select from one of three different luxury categories to suit their personal needs and requirements. All vehicles are fitted with satellite navigation and come with automatic transmission and the option to add an additional driver at no extra cost.

Once a customer selects a vehicle, they will receive their chosen model or a similar alternative upon collection, enabling them to hire a premium product without the premium price tag. These vehicles are available to hire at Central London, Heathrow Airport, Central Manchester, Manchester Airport and Scotland.

Kaye Ceille, managing director, Budget UK commented: “At Budget, we’re committed to providing our customers with a great choice of vehicles at even better prices.

“Budget Premier is a brilliant new service for those wanting to drive away in style without paying a premium, offering the very best in affordable luxury.”

Car Hire Assistant is a car rental price comparison service offering car hire in airports as diverse Madrid, Miami, Charles-de-Gaulle, Cape Town and Amsterdam-Schiphol

 

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UK drivers need an International Drivers Permit in Florida


Confusion reigns over a change in legislation in Florida requiring all drivers to possess an International Drivers Permit. Whilst the legislation was initially passed to deal with the influx of travellers with non-English licenses, the legislation drafted includes all drivers, including those with an English licence such as those with Irish, British, South African and Australian licenses.

Whilst the DHSMV has indicated that it will defer enforcement, the fact remains that all non-US drivers are still required to carry an IDP and, there is some confusion as to whether a driver not in possession of an IDP will be insured in the event of an accident.

Even some car hire companies are reported to be unsure or unaware of the new legislation. Whilst others are simply refusing to hire cars to travellers without an IDP.

 

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Europcar extends van rental range to major UK airport


Europcar the leader in car hire services in Europe, is making van hire more accessible with the inclusion of 5 major UK airports to its van rental network. The decision to add airport locations to the Europcar Van network has been motivated by an growing demand from both businesses and leisure customers for vans at these key commercial locations. It also demonstrates the growth in logistics business originating from airports.

“In the last year we have seen significant growth in van rental by logistics companies”, explained Ken McCall, Managing Director, Europcar UK Group. “We believe this is largely due to the huge upturn in online and home shopping over the last year or so. But we think it’s also attributable to the fact that logistics companies want the flexibility of van rental – rather than ownership – so that costs are matched to demand. In addition, these new airport locations increase accessibility of vans for our leisure customers.”

Europcar Vans are now available at the company’s Heathrow, Luton, Stansted, Birmingham and Newcastle locations.

“This is all about choice”, added Ken McCall. “We know that there a number of businesses operating in and around these airport locations. Therefore, by adding vans to our fleet at those branches, we are simply giving these businesses the same range of choice as organisations operating down-town.

“We also understand that consumers want easy access to hire vans, which is why opening at these airport locations, with their extended opening hours and easy transport links, is a perfect fit for our customers”

All Europcar vehicles are less than 12 months old, making it the most youthful van fleet in the country. The vans are also fully maintained to manufacturer standards, ensuring they run efficiently and Europcar’s corporate customers benefit from a fleet they can rely on.

Compare van rental prices in the UK with Car Hire Assistant. With over 800 rental firms, Car Hire Assistant can compare prices in under 1 minute and includes many major van rental operators, including Europcar. The service is free to use with no hidden charges or fees. 

 

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Brits continue to flock to Turkey


Turkey’s tourism sector continues to escape the global economic downturn, rising one place in the UN World Tourism Organisation’s ranking of top ten most frequented countries by tourist arrivals, making it the 6th most visited country in the world.

In addition Turkey continues to go from strength to strength as one of the most popular and affordable holiday destinations for the UK. Last year alone Turkey welcomed some 2.6 million British visitors and the UK remains the 3rd most significant incoming market for Turkey.

As of September 2012, the number of arrivals from the UK has already surpassed the two million mark.

Recently, The Post Office Travel Money’s 2012 holiday Costs Barometer revealed that falling prices in Turkey have meant that prices are now on par with 2008.

Speaking at a WTM press briefing, under-secretary for the Turkish ministry of culture and tourism, Ozgur Ozaslan, said: “Turkish tourism has registered remarkable and consistent growth over the past two decades.

“In 1980, Turkey received 1.2 million visitors, a figure which has increased more than 26-fold over the past 32 years, reaching 31.4 million visitors in 2011.

“International tourism receipts increased a spectacular 60-fold, placing Turkey ninth position in the world for international tourism receipts according to the UNWTO.

“Latest figures indicate that Turkey’s growth trajectory will continue on its upward trend which is even more remarkable given the global downturn; as of September 2012, the incoming travel volume had already surpassed 25.7 million, exceeding the number of arrivals during the same period in 2011.

“Our target for 2023, exactly 100 years since the founding of the Turkish Republic, will be to achieve at least 50 million visitors annually and become fifth in the world for international arrivals.”

Compare car hire in Turkey, including airports, Holiday resorts and all major destinations with Car Hire Assistant. We compare up to 800 rental firms in over 175 countries, with 30,000 rental locations.

 

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